What types of payment do you accept?
We accept all major credit cards (Visa, MasterCard, American Express ) as well as PayPal and Bitcoin through Bit Pay System. Customer who use Bit Pay as their payment method receive 3% discount from our listed price.
Many customers purchasing items valued over $1,000 prefer paying by wire transfer. Wire transfer orders receive a 2% discount from our listed price. Customers paying by wire will receive wiring instructions once they have completed the check-out process. We must receive confirmation from our bank that a wire transfer has been completed before items can be shipped. At our sole discretion, we may require bank wire payment for any international order or orders in excess of $20,000.
For security purposes, Heiress Diamonds may request additional documentation (such as drivers license, photocopy of credit card, etc) on some transactions.
Please contact our customer service department at xxxxxxxx if you have any additional questions.
Are the prices at Heiress Diamonds negotiable?
The prices at Heiress Diamonds are not negotiable. Heiress Diamonds trails a long-term low-price business policy. The customers of Heiress Diamond get the finest product at the greatest price.
Will I receive a discount if I pay by bank wire? Yes. Bank wire customers receive a 2% discount off their entire order.
Will I receive a discount if I pay by BIT Coin? Yes. Bank wire customers receive a 3% discount off their entire order.
Will I be charged sales tax on my order?
The aspect of international shipping that is the hardest to predict is customer costs related to taxes, duties or fees collected by the taxing authorities in the country in which the customer takes delivery.
Heiress Diamonds uses FedEx & Malca Amit for our international deliveries, and FedEx acts as the broker for the customer providing all necessary paperwork to the Customs officials in the destination country.
As a convenience, Heiress Diamonds does our best to provide customers with good faith estimates based upon information provided by FedEx and/or other sources. However, fees such as GST, VAT, and Customs policies can change at any given time and neither Heiress Diamonds nor FedEx can be expected to have current knowledge in all cases.
It is therefore the responsibility of the customer to be aware of the fees and policies of their local Customs office and to anticipate any fees that might be payable in order to complete delivery.
Heiress Diamonds provides complimentary expedited insured FedEx shipping worldwide, but all applicable Customs fees, taxes and duties are the sole responsibility of the customer.
When will my credit card be billed?
Your credit card will be billed at the time of purchase,Your credit card will be billed at the time of purchase.
What is the credit card security code?
The security code is a 3 or 4 digit number that appears on your credit card. Visa and MasterCard users will find this code above the signature on the back of the card. American Express users will find this number on the top right of the front of the card.