We at Heiress Diamonds views and respect the privacy and personal data of a customer and by this have created safeguards for the protection of the customer. To understand this protection, kindly study the measures taken by Heiress Diamonds below.

Collating and Use of Personal Data
When transacting with Heiress Diamonds, you will be required to furnish your personal data and information. Heiress Diamonds when processing your personal data or information, for purposes of fulfilling their obligations over the transaction would be required to share the personal data with third parties. The data collated is not exhaustive but would include the following:-


a. your name and your occupation (including title);
b. social security card, identity card, passport number;
c. gender;
d. postal address and/or residential address;
e. telephone number, email address, fax number, mobile number;
f. race and religion;
g. earning capacity;
h. credit card, bank account information;
i. customer survey information;
j. purchase order information;
k. previous purchase orders;
l. any feedback and/or suggestions provided by you to Heiress Diamonds

Apart from the above and with your permission, Heiress Diamonds may send notices to customers to keep customers informed of the current products, events and also to inform of any changes to the terms of use and conditions of the website. As these notices are important, customers hereby agree to have received these notices whenever sent to them thereby also having acknowledged the contents of these notices.


Besides collating your personal data and information in achieving the purposes of fulfilling a transaction of the customer, Heiress Diamonds may also use the personal data for the following purposes:-

a. to deliver newsletters, pamphlets, brochures, mails, flyers and any other source of advertising and promotional products of Heiress Diamonds;
b. to seek customers update of their current personal data;c. to seek customers feedback/survey on their current products;
d. for purposes of compiling statistics;
e. to enable a financial security check be conducted on the part of customer (when necessary);
f. to enhance security and to prevent fraudulent transactions;
g. for purposes of advertisement and publications in any form communication transmission;
h. to enhance the governance of Heiress Diamonds;
i. to ensure compliance and to make disclosure under any relevant law, regulation, court order, by laws, which is applicable;

Heiress Diamonds re-iterates that all necessary actions and precautions are taken to safeguard and ensure your personal data and information are guarded against any loss, theft, misuse and unauthorised access, disclosure usage, alteration or destruction.

Heiress Diamonds will retain your personal data and information for a period which is required to hold by law or for a period which it deems necessary and at all material times, Heiress Diamonds shall strive to keep the personal data and information of the customers current and up to date. In the event there are any changes to your personal data and information, kindly contact us by CLICK HERE.

When required to do so, we shall share your personal data with any government agencies for purposes of an official investigation. We may also share such personal data and information to prevent any exigencies of future frauds or unauthorised transactions. Towards this end, we may also share your personal data and information to the following class;

a. government and statutory agencies;
b. any subsidiary or related companies of Heiress Diamonds;
c. our associates and business partners and any other party that assist Heiress Diamonds in fulfilling a business transaction with a customer;
d. our lawyers, advisors, consultants, company secretary, accountants, bankers, auditors, tax agents.

Heiress Diamonds will not process and personal data and information provided by you unless with your agreement to do so except for purposes where it is required to do so by

Malaysian law.
As a customer of Heiress Diamonds, you will be given an opportunity to decline the usage of your personal data and information from being used in whichever way by Heiress Diamonds in which case, you will not have the opportunity to receive any further promotional packages offered by Heiress Diamonds. If you choose to decline, kindly write to us at the following address:-


Children's privacy


Our web sites(s) are not directed toward children and Heiress Diamonds does not sell products for purchase by children. We do not knowingly collect information from anyone under the age of eighteen.

Heiress Diamonds reserves the right to amend to Terms of Use and Condition of Website from time to time including reviewing the privacy and personal data protection. Any changes would be published in our website.

Ownership and Copyright
This Heiress Diamonds web site is owned and operated by Heiress Tales Sdn Bhd. Unless


otherwise noted, all design and content included on this web site, including text, graphics, logos, icons, images, artwork, audio and video clips and software is the property of Heiress Tales or is used under license to Heiress Tales Sdn Bhd) and is protected by copyright laws.

Graphics, logos, headers, icons, scripts and service names are also trademarks or trade dress of Heiress Diamonds. Heiress Diamonds' trademarks, service marks and trade dress may not be used in connection with any product or service that is not Heiress Diamonds, in any manner that is likely to cause confusion of customers or potential customers, or in any manner that harms or discredits Heiress Diamonds. All other trademarks related to the products sold on this web site are the sole property of their respective owners. Nothing on this web site or in these Terms of Use and Conditions of Website should be construed as any license or right to use any trademarks or service marks displayed on the web site without the express written permission of Heiress Diamonds or the trademark or service mark owner. The name "Heiress Diamonds" and/or Heiress Diamonds' logos may be used for any purpose without Heiress Diamonds prior written consent. Heiress Diamonds logos may not be used as a "hot" link to any other web site without Heiress Diamonds prior written consent.


Use of Web Site
Heiress Diamonds web site(s) and content are intended solely for personal and non commercial use by visitors and on-line shoppers. Any use of any Heiress Diamonds web site or its content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way any of the content of any Heiress Diamonds web site. However, you may download, electronically copy and print any of the content of Heiress Diamonds web site for your personal, non-commercial use only. This is a revocable license, not a transfer of title, and is subject to the restrictions that you may not (a) modify the content or use it for any commercial purpose, or any public display, performance, sale or rental, (b) decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use any Heiress Diamonds web site in any manner that may be harmful to the operation of the web site or its content.


Your Account
If you access or use any Heiress Diamonds web site, you are responsible for maintaining the
confidentiality of your account and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. If you are under 18 years old, you may use Heiress Diamonds only with the involvement of a parent or guardian. Heiress Diamonds reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion.

Product Descriptions
Heiress Diamonds makes all reasonable efforts to display the products listed for sale on its web site(s) as accurately as possible. However, the colours we use, as well as the display and colour capabilities of your computer monitor, will affect the colours that you actually see on your screen.


Heiress Diamonds cannot guarantee that your monitor's display of any product colour, texture or detail will be accurate. In addition, Heiress Diamonds does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. While Heiress Diamonds makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, Heiress Diamonds reserves the right to refuse sale of that item. If the pricing error is discovered after payment has been finalized, Heiress Diamonds reserves the right to cancel the sale and refund the transaction in full. If a product offered by Heiress Diamonds is not as described, your sole remedy is to return it in unused condition.

Other Sites
Heiress Diamonds web site(s) might contain links to web sites that are not maintained by Heiress Diamonds. We try to include links to only those web sites that are in good taste and safe for our visitors, but we are not responsible for the content or accuracy of any web sites other than our own and cannot guarantee that such web sites will not change without our knowledge. The inclusion of a link in this web site does not imply Heiress Diamonds endorsement of the web site. If you decide to use any links to access other web sites, you do so at your own risk.


At Heiress Diamonds, we ensure that all purchase made online are secure and safe. We use secure encryption and fraud protection for all credit card transactions guaranteed by the Shopify platform. We are dedicated to providing a secure shopping experience for our customers and to do this we will always keep our security systems up to date with best practice. Our website is certified Level 1 PCI DSS compliant. As a result, our online stores are automatically PCI compliant, which ensures our customers have peace of mind when shopping from our site and makes sure our business comes across as legitimate and safe.


Disclaimer of Warranties and Limitation of Liability
The materials and information provided by Heiress Diamonds on any of its web site(s) are provided on an "AS IS" and "AS AVAILABLE" basis. Heiress Diamonds makes no representations or warranties of any kind, express or implied, as to the operation of its web site(s) or the information, content, materials, or products included on its web site(s). You agree that your access to, and use of all Heiress Diamonds web site(s) is at your own risk.


To the fullest extent permissible by applicable law, Heiress Diamonds disclaims all warranties, express or implied, including, without limitation, implied warranties of merchantability and fitness for a particular purpose.

Heiress Diamonds does not warrant that its web site(s), its servers, or email sent from Heiress Diamonds are free of viruses or other harmful components. Heiress Diamonds will not be liable for any damages of any kind arising from use of this site, including, without limitation, indirect, incidental, punitive or consequential damages.

This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. You also specifically acknowledge that Heiress Diamonds is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.

You agree to defend, indemnify, and hold harmless Heiress Diamonds and its officers, directors, stockholders, affiliates, employees and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising from your use of any Heiress Diamonds web site or your breach of these Terms of Use and Condition of Website.


Applicable Law
By visiting Heiress Diamonds web site(s), you agree that the law of the Federation of Malaysia, without regard to principles of conflict of laws, shall govern these Terms of Use and Conditions of Website and any dispute that may arise between you and Heiress Diamonds. If any court of competent jurisdiction determines that any provision, or any portion thereof, contained in these Terms of Use and Conditions of Website is unenforceable in any respect, such provision shall be deemed limited to the extent that such court deems it enforceable, and as so limited shall remain in full force and effect. If such court shall deem any such provision, or portion thereof, wholly unenforceable, the remaining provisions of these Terms of Use and Conditions of Website shall nevertheless remain in full force and effect. These Terms of Use and Conditions of Website shall constitute the entire agreement between you and Heiress Diamonds relating to your access to and use of Heiress Diamonds web site.


Dispute Resolution
Any dispute arising with respect to this Agreement shall be resolved by negotiation between the parties and in the event negotiations fail, the Courts in Malaysia shall have jurisdiction over the dispute.


Heiress Diamonds reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use and Conditions of Website at any time. Please check this page periodically for changes. You agree that each time you visit any Heiress Diamonds web site, your visit to and use of such web site will be subject to and bound by the then current version of these Terms of Use and Conditions of Website.